Terms of Delivery

As a customer, you may withdraw your contractual declaration within one month in writing (e.g. letter, fax, e-mail) without having to state reasons. This period starts at the earliest upon receipt of this advice.
The deadline is deemed to have been observed if the notice of withdrawal is sent in time. We will organise the return of the goods for you. We do not accept freight collect goods.
The right of withdrawal excludes goods which have been produced according to customer specifications or tailored to meet personal requirements or which are unsuitable for return dispatch on the grounds of their characteristics.

The withdrawal shall be sent to:

Gaetano Di Napoli
Robert-Perthel-Str. 82
D-50739 Cologne-Longerich

Tel.: +49 177 82 59 596
Fax: +49 221 343 102
E-Mail: pyramiden@gaetanodinapoli.com

Delivery times

We will process your order immediately upon receipt. Your goods are usually dispatched within 3-4 work days. If there is a delay in delivery, we will naturally notify you of this.

How are your goods dispatched?

Your goods are packed in dirt-resistant, transport-safe film and packaging paper and dispatched either by GLS or iloxx.

How much does delivery cost?

We charge a minimum of 5.80 € per delivery within Germany. The fees do vary because of the different package sizes.

To find out how much delivery outside Germany costs, please refer to our current delivery fee table (PDF, 43 KB).

Online Dispute Resolution

Online Dispute Resolution in accordance with article 14, paragraph 1 of regulation ODR:
The European Commission provides a platform for online dispute resolution. You can find the platform at http://ec.europa.eu/consumers/odr/.